Refund Policy
Eligibility for Refunds
Refunds may be requested under the following circumstances:
- Service not delivered as described
- Technical issues preventing service access
- Duplicate payments
Refund Process
To request a refund:
- Contact our support team within 7 days of the issue
- Provide your order details and reason for refund
- Our team will review and respond within 3 business days
Refund Timeline
Approved refunds will be processed within 5-7 business days to the original payment method.
Non-Refundable Services
Background verification fees and completed placement fees are non-refundable.